We are committed to providing our clients with assistance during these challenging times. If your ability to pay your mortgage has been impacted by COVID-19 (the coronavirus) you can request assistance by completing the secure form below.

For details on the CARES Act Mortgage Forbearance, watch this video from the Consumer Financial Protection Bureau.

NOTE: If your loan is a Home Equity Loan, please click here to request assistance. Otherwise, please proceed by completing the form below.

* Denotes required fields.
If you selected “No” above, you do not qualify for a short-term forbearance. Please visit our website for more information about COVID-19 assistance, as well as additional options to contact us.
For loans covered by the CARES Act, we are able to offer immediate solution of an initial forbearance of up to 6 months that can be extended to 12 months, if needed. If your loan is not covered under the CARES Act, we are able to offer a 90 day forbearance period.
We will confirm the term allowed for your loan within the forbearance plan documents that will be mailed to you.
Upon entering into a forbearance agreement, you understand all unpaid monies are due at the end of the forbearance agreement.
BOKF does not offer residential mortgage refinance products to borrowers who are participating in a forbearance plan. If you are considering applying to refinance your loan then you may want to discuss your options with a loan officer before making a decision to exercise your right to forbear your mortgage payments.
Applying to refinance your mortgage loan that is in forbearance may result in a negative impact on your credit score.

Your request will be reviewed and a letter detailing your forbearance plan agreement will be mailed to you within 10 business days. Your forbearance agreement letter will explain additional options to help bring your loan current before your forbearance plan ends. We encourage you, if possible, to make full or any partial payments to your account during the forbearance period.

©2020 Services provided by BOKF, NA. Member FDIC.    Equal Housing Lender. BOKF, NA is the banking subsidiary of BOK Financial Corporation.