COVID-19 Financial Relief

Mortgage Loans - Initial Forbearance Request

ATTENTION: Home Equity Loan clients please use this form to request assistance.

We are committed to providing our clients with assistance during these challenging times. If your ability to pay your mortgage has been impacted by COVID-19 (the coronavirus) you can request assistance by completing the secure form below.

For details on the CARES Act Mortgage Forbearance, watch this video from the Consumer Financial Protection Bureau.

NOTE: If you would like an extension to an existing or prior forbearance please click here. Do not complete the below form unless this is your initial forbearance request.

* Denotes required fields.

By checking this box, I acknowledge this is my initial request for payment forbearance.*

First Name*

Last Name*

Property Street Address*

Apartment or Suite Number

City*

State*

Zip Code*

Last 4 Digits of Loan Number*

Phone Number*

Email Address*

Please confirm your email address.*

Were you impacted by COVID-19 and unable to make your mortgage loan payment?*

If you selected “No” above, you do not qualify for a short-term forbearance. Please visit our website for more information about COVID-19 assistance, as well as additional options to contact us.

Please choose the option that best describes your situation and need for mortgage assistance.*

For loans covered by the CARES Act, we are able to offer immediate solution of an initial forbearance of up to 6 months that can be extended to 12 months, if needed. If your loan is not covered under the CARES Act, we are able to offer a forbearance period for up to 6 months.

Please select the forbearance term that you would prefer. *

We will confirm the term allowed for your loan within the forbearance plan documents that will be mailed to you.

I Agree*

By checking this box, you agree that the information you provided is true and correct and that you have read and understand the statements below.

Upon entering into a forbearance agreement, you understand all unpaid monies are due at the end of the forbearance agreement. At the conclusion of your forbearance agreement loss mitigation options may be available to bring your loan current.

BOKF does not offer residential mortgage refinance products to borrowers who are participating in a forbearance plan. If you are considering applying to refinance your loan then you may want to discuss your options with a loan officer before making a decision to exercise your right to forbear your mortgage payments.

If you would like to shorten or cancel your forbearance plan, please contact us at (855) 560-6899.

Applying to refinance your mortgage loan that is in forbearance may result in a negative impact on your credit score.

Your request will be reviewed and a letter detailing your forbearance plan agreement will be mailed to you within 10 business days. Your forbearance agreement letter will explain additional options to help bring your loan current before your forbearance plan ends. We encourage you, if possible, to make full or any partial payments to your account during the forbearance period.

Equal Housing Lender. BOKF, NA is the banking subsidiary of BOK Financial Corporation.